Retail Insights

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Blog: New Consumer Engagement Platforms Offer Retailers a Chance to Elevate the Customer Journey

Consumers use brands as a way to help define their own self-identity. Organizations use brands to outwardly define the culture they would like to propagate. Yet, even branding has become subject to the ever-changing and fickle nature of the consumer. Being afforded with more and more choice, consumers tend to be less loyal and exhibit behaviors of rapid adoption and hyper abandonment. As a result, brands are in a constant battle to keep themselves relevant.

Whitepaper: Retail Self-Scanning Tools

Empower your retail customer to shop and checkout the way they want- faster, and without the friction.

Video: Cash In with Seamless Self-Checkouts
Video: Cash In with Seamless Self-Checkouts

Modern shoppers expect self-checkout options, and if you're store doesn't have them, you're missing a big opportunity. With Storevolution™ Advisory Services, you can see your specific ROI through a completely customized and comprehensive proprietary data modeling approach. Join the Storevolution™ today!

Blog: Finally, Connect the Shopping Journey from Digital Browsing to In-Store Purchasing

This blog was co-authored by Google’s Head of Local Shopping, Nathalie Walton, and DN’s Senior Director of Business Development, Douglas Hartung.

Blog: Containerization: The perfect mechanism for the deployment and orchestration of microservices.

In part two of our blog series on microservices, we discuss how to use containerization as a means to deploy and orchestrate microservices.

Blog: How Self-Service is Transforming Fast Fashion & In-Store Retail Experiences

At our recent TechStyle pop-up shop in London, we showcased a checkout solution that does just that. An innovative “fashion table,” our SCO specifically designed for retail empowers shoppers to scan their own items or even place all of their items on the table at once to be scanned in bulk through RFID technology.

Blog: New Data: Consumers’ Shifting Expectations to Self-Service Retail

Self-service checkout technology is transforming the way Americans think about customer service.

Blog: RFID: Why it should matter to Retail

RFID technology has been available for quite some time, but the concept of tracking products with the help of RFID tagging didn´t really catch on, primarily because RFID equipment prices (both labels and devices) have been too high to offer true competitive benefits for early adopters. However, as RFID technology has evolved and become more mainstream, prices have come down and today it offers an interesting alternative for retailers that want to improve their customer service and operational margins.

Video: The K-TWO Kiosk - Sleek, Smart, and Efficient
Video: The K-TWO Kiosk - Sleek, Smart, and Efficient

The K-TWO Kiosk from Diebold Nixdorf is the perfect tool in your omnichannel arsenal. This kiosk allows you to add a digital element to your QSR or business, along with more options for customer personalization. Merge the physical and the digital with this Reddot Award Winning kiosk that empowers customers through choice, frictionless interaction, and an enhanced experience.

Blog: Why Quick-Service Restaurants Should Embrace the Kiosk

Though the self-service kiosk has been recognized as a solution, and has been adopted across well-known brands such as Panera and McDonald’s, quick-service brands are actually quite late to the game. See why kiosks should be an important part of every QSR's strategy.

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